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Public Advisory

WAF UPDATE – Flagstaff Reservoir

The Water Authority of Fiji would like to advise our customers that the water level of the Flagstaff Reservoir has not recovered to healthy operational levels and is dropping to critical levels. This may result in low pressure to intermittent supply from now until further notice.

In preparation for this, customers in the areas listed below are kindly advised to store in their homes, while it is still available, sufficient amounts of water to last them for at least 2 to 3 days and are requested to use water wisely during this time.

Affected areas:

• Elevated areas and all feeding from the Flagstaff reservoir;
• Amy Street;
• Brown Street;
• Domain Road;
• High Street;
• Johnson Street;
• Laucala Bay Road;
• McGregor Road;
• Muanikau Road;
• Ratu Sukuna Road;
• Stewart Street;
• Spring Street;
• Queen Elizabeth Drive; and
• Victoria Parade from Sukuna Park to Nasese.

Water carting trucks are on standby and can be requested in the case of an emergency by calling 5777 (all mobile networks).

We sincerely apologise for any inconvenience caused and we seek your patience and understanding until such time the water supply normalises.

For further enquiries, customers can call 334 6777 or short code 5777 (all mobile networks), or email contact@waf.com.fj

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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.