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PUBLIC ADVISORY – Update on Waimanu Ruptured Main Repairs

Repair works on the Waimanu ruptured pipeline caused by power fluctuations at the Waimanu Raw Water Pump Station early Wednesday morning (09/11) continue.

The on-going rehabilitation works at Waimanu will continue to affect our service delivery, as we are not yet in a position to return water production to full treatment capacity.

Fijians living in elevated areas such as Upper Delainavesi, Lami Village, Upper Tamavua, Upper Samabula, Kalekana, Upper Lami Town, Valenicina, Veisari, Matata, Tacirua, Sakoca, Dokanaisuva and Coloisuva are requested to store sufficient amounts of water as and when you receive supply.

Valve operations will continue to maintain levels and sustain system pressures until repairs are completed.
Water carting trucks are on standby and can be requested in the case of an emergency by calling 5777 (all mobile networks).

We sincerely apologise for any inconvenience caused and we seek your patience and understanding until such time the water supply normalizes.

For further enquiries, customers can call 334 6777 or shortcode 5777 (all mobile networks), or email

What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.