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PUBLIC ADVISORY – UNPLANNED WATER DISRUPTION NOTICE – SUVA

The Water Authority of Fiji (WAF) wishes to advise customers living in elevated parts of Laucala Bay and surrounding areas that the low to intermittent supply of water currently faced is due to a burst main along Laucala Bay Road at Cost-U-Less.

Affected Areas Include:

  • Parts of Laucala Bay Road
  • Parts of Fletcher Road
  • University of the South Pacific (USP)
  • Queen Elizabeth Drive
  • Suva Point
  • Muanikau

WAF ground teams are currently on site conducting urgent repairs.

The Authority advises customers residing in the areas above to use water wisely and to store water for their immediate needs during this temporary disruption period.

Water carting trucks are on standby to service the affected areas during the temporary disruption period.

WAF urges customers to conserve and always store sufficient amounts of water to last them for at least two to three days in their homes at all times.

WAF also encourages customers to invest in storage containers or water tanks connected to the water system for storage and backup supply during any unplanned disruption that may arise due to emergency works or natural disasters.

We sincerely apologize for any inconvenience caused and we seek your understanding and patience until such time supplies normalize.

For further enquiries, customers can call 3346777 or shortcode 5777 (all mobile networks) or email contact@waf.com.fj

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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.