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The Water Authority of Fiji (WAF) wishes to advise customers living in elevated parts of Suva, Samabula, Delainavesi, Lami and parts of Veisari that the low to the intermittent supply of water currently being experienced is a due mechanical fault (bearing failure) to the raw water pumps at the Waimanu raw water pump station, which has resulted in the reduction of inflow of raw water being supplied to the Tamavua Water Treatment Plant (WTP).

WAF ground teams are working to rectify the raw water pumps to improve the water levels at the Tamavua WTP.

The Authority advises customers residing in the areas above to use water wisely and to store water for their immediate needs during this temporary disruption period.

WAF urges all Fijians to practice self-reliance and to have at least 2 days worth of water stored at all times.

WAF also encourages customers to invest in storage containers or water tanks connected to the the water system for storage and backup supply during any unplanned disruption that may arise due to emergency works or natural disasters.

We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time that water supplies normalise.

Affected Areas Include:


  • Ratu Sukuna Road
  • Queen Elizabeth Drive
  • Muanikau Road
  • Laucala Bay Road
  • Bau Road
  • McGregor Road
  • Domain Road
  • Victoria Parade from Sukuna Park to Nasese
  • Nailuva
  • Rewa Street
  • Gordon Street
  • Knolly Street
  • Fletcher Road 
  • Flagstaff to Suva Point
  • Damodar City
  • University of the South Pacific (USP)


  • Ono Street
  • Vulaga Street
  • Lakeba Street
  • Maharaj Place
  • Moala Street
  • Votua Street
  • Namuka Street
  • FNU Samabula
  • Samabula Health Centre
  • Munia Street
  • Totoya Street
  • Matuku Street
  • Samabula Old Peoples Home
  • Helsen Street
  • Bureta Street
  • Kaba Street


  • Togalevu
  • Naikorokoro
  • Monfort Boys Town
  • Naimataga
  • Beninaveli
  • Wainigasau
  • Nabaka
  • Tauluga
  • Muivuso
  • Namakala
  • Waiqanake
  • Namukailau
  • Uduya Point
  • Wailekutu
  • Samoan Settlement
  • Kalekana
  • Bilo


  • Vatuvia
  • Naivikinikini
  • Solomoni Street
  • Nakula Street
  • Qauia Street
  • Paul Crescent
  • Lami town
  • Wailada
  • Valenicina
  • Nukuwatu
  • Lami koro
  • Suvavou
  • Vugalei
  • Waivote
  • Nakoba
  • Matanisivaro Settlement


  • Rogovoka
  • Bulou
  • Baka Drive
  • Palm
  • Nakauvadra
  • Yasi
  • Kaunitoni
  • Naicobocobo
  • Kauvula
  • Kaudamu
  • Nadonumai

Meanwhile, due to the situation at hand, the Authority has postponed the planned water disruption which was scheduled for 4 am to 5 pm today (21/05) to repair the leaking section of the DN600 bulk supply main at the Republic of Fiji Military Forces; Queen Elizabeth Barracks in Nabua, as the treated water levels in critical storages are not at a sufficient level to adequately cater for the planned work.

For further enquiries, customers can call 3346777 or shortcode 5777 (all mobile networks) or email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.