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The Water Authority of Fiji (WAF) wishes to advise customers living in parts of Lautoka that the low to intermittent supply of water currently faced is due to a suspected burst main in the area.

Affected areas include:

  • Buabua Reservoir: Tomuka, Naikabula, Buabua Road, Vatamai Village, Drasa Dam Road, Johnson Road, Tropik Road.
  • Qalitu Reservoir: Teidamu, Matalwalu Village, Naviyago Village, Vitogo Village, Vitogo Paipai Road, Kings Highway from Vunato to Teidamu, Lovu Hart, Lovu Seaside, B.S Charan Road, Ajan Road, Vatulau Road, Choy Gopal Road, Vunato Settlement.

Our ground teams are working to identify the leakage and conduct necessary repairs to restore supply.

Water carting trucks are on standby to service the affected areas during this disruption period.

The Authority is kindly advising its customers residing in the areas above to use water wisely for their immediate needs during this temporary disruption period.

We sincerely apologize for any inconvenience caused and we seek your understanding and patience until such time supplies normalize.

For further enquiries or to report water leakages, customers can call 334 6777 and 5777 (Vodafone, Digicel & Inkk users) or email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.