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WAF wishes to advise Fijians living in Deuba that the low to intermittent supply of water currently faced is due to blockages at the raw-water intake at Matavuralevu, resulting in low to no inflow to the water treatment plant.

Affected areas include:

  • Galoa Village
  • Lomary Campus
  • Forestry Quarters
  • Vunimaqo
  • Wainiyabia Village
  • Nanuku Resort
  • Lepanoni Settlement
  • Christian Camp
  • Pearl Resort
  • Pacific Harbor
  • Makosoi Housing
  • Uprising Resort
  • Waidradra Settlement
  • Nakaulevu
  • Rovadrau
  • Viwawa

Our ground teams are working around the clock to restore supply.

The Authority is kindly advising its customers residing in the areas above to store and use water wisely for their immediate needs during this temporary disruption period.

The Authority highly regrets any inconvenience caused to its customers.

For further enquiries, customers can call 334 6777 and 5777 (Vodafone, Digicel & Inkk users) or email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.