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The Water Authority of Fiji [WAF] wishes to advise its customers living in the following parts of Ba that water supply will be temporarily disrupted from 9.30am to 4pm, Thursday (30/05/19).

Affected Areas Include:
•    Etatoko
•    Wailailai
•    Sigawe
•    Mataniqara
•    Togalevu
•    Votua Village
•    Nawaqarua
•    Natutu
•    Vadravadra
•    Khalsa road
•    Lavuci
•    Natalecake
•    Vatiyaka
•    Sorokoba
•    VaravU
The interruption in supply is due to a 10 inch burst main at Wailailai Flat in Ba.

The Authority is kindly advising its customers residing in the areas above to store and use water wisely for their immediate needs during this temporary disruption period.

Water carting trucks are on standby to service the areas as and when the need arises.

Supply is expected to be gradually restored  by 4pm Thursday afternoon (30/05/19)

For water carting requests members of the public are to contact the Authority’s National Call Centre emergency toll free line 1507.

The Authority highly regrets any inconvenience caused to its customers.

For further enquiries, customers can call 3346777 and 5777 (Vodafone, Digicel & Inkk users) or email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.