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Public Advisory – Unplanned Water Disruption Notice

The Water Authority of Fiji (WAF) wishes to advise customers that due to critically low water levels in our reservoirs, as a result of high usage, those living in the areas listed below, will be experiencing disruptions to their water supply.

We kindly ask that residents in affected areas store water, when available, for 2 to 3 days worth of use.

Feeding from Tovata Reservoir

  • Makoi, Kaliveitau, Veitata, Tovata Road, Qaranivalu, Caubati Koro, Daniva, Niubalavu, Raikiwai, Niuvula, Niusawa Lane, Tacirua East, Cunningham, and Khalsa Road.

Feeding from Kalabu Reservoir

  • Valelevu, Caqiri, Nawanawa, Koka, Kinoya Road, Vasant Lal Vesivesi, and Yasiyasi

Feeding from Nagatugatu Reservoir

  • Wrong Turn, Sakoca, Upper Khalsa, Tacirua Heights, and residences beside the Reservoir

Feeding from Colo-i-Suva Reservoir

  • Naisogo, Colo-i-Suva Crest Chicken, Princess Rd, Marshall Rd, Taqairua, Vunikawai, Uluibeka, Colanaivau, Valesasa, and Naitaqiri Nillgiri

Feeding from Dokanaisuva Reservoir

  • Savutalele and nearby areas

Water carting trucks are on standby to service the affected areas during this temporary disruption period.
We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time supplies normalise.

For further enquiries, customers can call 3346777 or toll-free short code 1508 (all mobile networks) or email contact@waf.com.fj

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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.