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Public Advisory – Temporary Electronic Billing Outage

The Water Authority of Fiji (#WAF) wishes to advise our valued customers that they will be unable to check their current bill amount on the WAF Mobile App until further notice due to planned upgrade works on our e-billing system.
Once completed, WAF’s billing system will be improved and downtimes will be reduced.
We apologise for any inconvenience caused and thank our loyal customers for their patience and understanding.
For more information, please call us on 3346777, 5777 (all mobile networks), or email contact@waf.com.fj
Vinaka!
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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.