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Public Advisory – Planned Water Disruption Notice

As part of the Water Authority of Fiji’s ongoing efforts to improve the regular supply of water and reduce the risks of future disruptions, we are commissioning a new 1.6 Megawatt Generator at the Waila Water Treatment Plant – our largest water treatment plant – which supplies around 60% of the growing Suva-Nausori-Lami Area.

In order to ensure that our new generator works under all conditions, we are required to vary the load to the generator and as such, pumping will be disrupted for a short period.

This process is expected to take place on Friday, 9 April, 2021 and will result in reduced water flow to the Wainibuku and Raralevu Reservoirs.

Residents in the areas listed below are advised to prepare accordingly and to store a sufficient amount of water that will last them and their families for at least two to three days.

Affected areas include:

Nausori Town
Rewa Delta
Elevated areas of Raralevu

We sincerely apologize for any inconvenience caused and seek your understanding and patience until such time supplies normalise.

For further enquiries, customers can call 3346777 and 5777 (Vodafone, Digicel & Inkk users) or email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.