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Public Advisory – Planned Water Disruption Notice – Sigatoka

The Water Authority of Fiji (WAF) wishes to advise its customers living in the Sigatoka area that they will be experiencing low water pressure to intermittent supply from Thursday, 01 April, 2021.

The interruption in supply is to allow WAF ground teams to carry out cleaning works of the Sedimentation Tank No.2 at the Matovo Water Treatment Plant (WTP).

During the cleaning works, the raw water inflow into the Matovo WTP shall be reduced during the temporary disruption period.

Residents in the affected areas are advised to prepare accordingly and to store a sufficient amount of water that will last them and their families for at least two to three days.

Water carting trucks will be on standby to service the affected areas during the temporary disruption period.

Affected areas include:

Korokoro, Nasau
Part of Sigatoka Town and surrounding areas
Nayawa and Laselase Villages
Nasama Village
Cuvu, Naidovi

We sincerely apologize for any inconvenience caused and seek your understanding and patience until such time supplies normalise.

For further enquiries, customers can call 3346777 and 5777 (Vodafone, Digicel & Inkk users) or email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.