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Public Advisory – NADI

Water restoration in Nadi and Lautoka is currently in progress after the successful completion of the repair at the Nagado Water Treatment Plant. About 90% of the areas have been already restored.

However, the restoration operation was affected by three major pipe bursts which occurred in the transmission system due to aging infrastructure. The repair works to these bursts has been completed and water is now restored back to the system.

Areas that are located at the end of reticulation system and some isolated higher elevated areas will still experience low water pressures till Thursday.

Areas Affected Include;

  1. Nagado, Nadele, Holika, Votualevu area
  2. Taci, Togomasi, Togo Lavusa, Solovi, Meiganiyah
  3. Areas from Malolo to Fiji Marriot Momi Bay Resort.

Our operations team is working round the clock to normalize the system.

Water carts will be on standby to service the affected areas as and when requested.

Water supply is expected to be restored by latest Thursday (08/02/2018).

Customers are to be advised that this disruption is not related to the shutdown that happened over the weekend till Tuesday 5pm but is a result of major pipe burst that has happened due to aging infrastructure. 

The Authority highly regrets any inconvenience caused to its customers.

For further enquiries, customers can call 3346777 and 5777 (Vodafone, Digicel & Inkk users) or email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.