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Public Advisory – LABASA

The Water Authority of Fiji (WAF) wishes to advise its customers living in following parts of areas in Labasa that they will be experiencing low water pressure to no water at times from tonight (19/03) until further notice.


  • Labasa Reticulation System
  • Basoga
  • Vunivau
  • Boubale
  • Urata
  • Dreketilailai
  • Boca
  • Vatunibale
  • Vaturekuka
  • Soasoa
  • Cawaira
  • Batinikama
  • Siberia
  • Rara Housing
  • Saint Augustine
  • Tabucola
  • Bocalevu
  • Qaloyaga

The interruption in supply is a result of a burst main situated across the Doguru River.

The repair works will commence once the water levels at the Doguru River recede.

Water carts will be on standby to service the affected areas as and when the need arises.

The Authority is kindly advising its customers residing in the areas mentioned above to store and use water wisely for their immediate needs during the period.

We apologize for any inconvenience that this disruption may cause.

The Authority highly regrets any inconvenience caused to its customers.

For further inquiries, customers can call 3346777 and 5777 (Vodafone, Digicel & Inkk users) or email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.