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Public Advisory – Labasa

Due to blockages along the raw water mains at Nasealevu in Labasa our customers living in parts of Labasa and nearby areas will be experiencing a disruption to their water supply.

We urge customers to store adequate amounts of water while it is avaiable to sustain them for the next few days.

The blocked dam screen is suspected to be a result of a landslide upstream and was confirmed by our teams after observing silt filling up the dam, earlier this morning.

Areas Affected:
• Batinikama,
• Siberia Branch Road
• Vulovi
• New World
• Naiyaca
• Ministry of Waterways yard
• Vunivau
• Part of Vunika
• Basoga
• Vatunibale
• Vaturekuka
• Vitadra
• Lowcost
• Bulileka College
• Boca
• Urata
• Bulileka Village
• Boubale and Dreketilailai Road
• Rara Housing
• Avua
• Muslim College
• Saint Augustine
• Wailevu Village to Qelewaqa

We are working to rectify the issue as soon as possible and thank you for your patience and understanding during this time.


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.