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MEDIA RELEASE: Water Supply Normalized, Repairs To The Damaged Fire Hydrants Completed

Water supply to majority of Fijians in areas that were disrupted in the Central Division has been normalized.

All major service distribution reservoirs at Wainibuku, Tovata, Nasinu, Toorak, Tacirua, Dokanaisuva, and Colo-i-Suva are at healthy and desirable water levels, while the Flagstaff and Nagatugatu reservoirs are currently being re-filled while simultaneously supplying to customers.

Meanwhile, the emergency repairs to two damaged fire hydrants located along Nailuva Road and Moli Street have been completed successfully last night (09/02), with water supply normalized.

The Authority once again urges Fijians to refrain from illegally opening or tampering with WAF assets such as valves or fire hydrants on roadsides, as this greatly interrupts water supply to Fijians during an unplanned water disruption areas and can even prolong the disruption period.

Fijians are also urged to contact WAF’s National Contact Centre on 334 6777 or short code 5777 or toll-free helpline on 1507 to report leakages on road sides as well as to request for water carting services.


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.