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The Water Authority of Fiji (WAF) has successfully addressed the alleged kerosene-like odor that was experienced by certain customers in Nausori, Nakasi, Muanikoso and Waila areas.
 The Authority has ascertained that the change in taste and odor was a result of the heavy rain over the weekend – where most debris, minerals, slimy soil and dissolved metals were received into the water treatment facility.
 All water quality parameters tested, conducted both on Sunday (29/09) and Monday (30/09) are well within the Fiji National Drinking Water Quality Standards.
 The Authority would like to confirm that no form or substance of kerosene was found in the water supply system, this was evident in the numerous water quality tests that were performed by WAF Laboratory specialists.
 The WAF reassures customers that the water supply supplied from all of its Water Treatment Plants around the country is safe for human consumption. 


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.