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Disruption Notice – Tamavua and Flagstaff Reservoirs 10 January 2023

The Water Authority of Fiji (WAF) wishes to inform customers that we are experiencing low reservoir levels at our Tamavua and Flagstaff Reservoirs which are affecting supply to Fijians in the following areas. This is due to high turbidity caused by the recent heavy rains impacting production at our Tamavua Water Treatment Plant.

Tamavua Reservoir Low Pressure to No Water – all feeding from Tamavua Reservoir, Namadi Heights, Princes Road, Rewa Street, Ratu Sukuna, Nailuva, Delainavesi, High elevated Lami areas, Panaromic, Waiqanake, Togalevu.

Coloisuva Reservoir Low Pressure to Elevated areas – Naisogo, Colo-I-Suva Crest Chicken, Princes Road, Marshall Road, Taqairua, Vunikawai, Uluibeka, Colanaivau, Valesasa, Naitaqiri Nillgrey.

Flagstaff Reservoir Affected Areas – High elevated areas and All feeding from Flagstaff Reservoir, Ratu Sukuna Road, Queen Elizabeth Drive, Muanikau Road, Laucala Bay Road, McGregor Road, Domain Road, Victoria Parade from Sukuna Park to Nasese, Amy Street, Johnson street, Spring Street, High Street, Stewart Street and Brown Street.

Nagatugatu Reservoir

No Water to Elevated areas – Wrong Turn, Sakoca, Upper Khalsa, Tacirua Heights, Nagatugatu and residents next to Reservoir,Tacirua Reservoir Low pressure to No Water – All feeding from Tacirua Reservoir – Tamavua Koro, Upper Ragg, Deovji Street, Tacirua Bus Garage, Amputch Street, Princess Road.

Dokanisuva Reservoir No Water – All feeding from Dokanaisuva – Seventh Day Church Dokanaisuva to Tacirua Fijian School, Vunuleba Settlement.

Our teams are working on valve operations to sustain water levels to restore supply to the ends of the system.We sincerely apologise for any inconvenience caused and we seek your patience and understanding until such time the water supply normalises.

For further enquiries, customers can call 334 6777 or short code 5777 (all mobile networks), or email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.