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Burned Transfer Switch Causes Water Disruptions For Suva and Nausori

An automatic transfer switch (ATS) that runs raw water pumps to the Waila Water Treatment plant has burned out causing all 5 Raw Water Pumps to switch off.

Water Authority of Fiji’s (WAF) Electrical and Mechanical Teams have mobilised to the site to replace the burned-out ATS and will work around the clock to restore water to the affected areas as soon as possible.

This outage will disrupt supply to the entire Suva Nausori Corridor and recovery once repairs are completed will take at least a week to fully recover the system. Customers will start experiencing low pressures to no water supply later this afternoon.

Water Carting teams are being mobilised to cart water to impacted Fijians. 

For water carts, please call 5777.

Water carts will be dispatched on availability and according to the list of requests.

WAF urges patience over the next few days as we endeavour to ensure our customers have access to water and again remind all Fijians to have 2-days worth of drinking water stored at all times in case of disruptions caused by the current drought conditions and/or unplanned operational faults like these.


For more information, please contact the WAF Communications Team on email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.