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Advisory – Possible Impact to Tamavua Water Supply Due to Heavy Rains

The Water Authority of Fiji (WAF) would like to advise our valued customers residing in the areas mentioned below that due to the continuous heavy rain, the Savura raw water intake is currently flooded with heavily turbid water. The high silt content in the water is causing the frequent tripping of Savura raw water pumps, resulting in a reduced inflow to the Tamavua Water Treatment Plant. While the team is on standby for the rain and flood event to subside to restore the pump, it is currently affecting water production levels.

Reservoir Levels are currently healthy, however, due to the reduced production, reservoir levels will continue to recede. Customers in these areas should expect to experience low pressure later today until further notice as the level reduces further, and are kindly requested to store water, while it is available, for use during this temporary disruption period.

Affected Areas:

• Nailuva

• Delainavesi

• Qauia Street

• Navikinikini Settlement

• Panaromic

• Uduya Point

• Waiqanake

• Osonabukete

• Beniveli

• Namadi Heights

• Elevated areas along Princess Road

• Upper Bureta

• Upper Samabula Area

• Pathik Crescent

• Mika Dreu

• Upper Tuisowaqa

Production at Tamavua Water Treatment Plant will normalize once turbidity levels are within manageable levels.

We sincerely apologise for the inconvenience caused and appreciate your usual support and understanding until such time that supplies normalise.

We once again remind our customers to use water wisely during this time, and to store water for use when it is available.

For further enquiries, customers can call 334 6777 or shortcode 5777 (all mobile networks), or email

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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.